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Crisis management Crisis management definition: What does crisis management mean? The term crisis management currently refers to a systematic way of dealing with crisis situations. The aim is to overcome crises. In companies, crisis management is used to ensure continuity. A crisis generally refers to a difficult situation or a time of danger. Management is the coordination of activities that should lead to a certain goal. In summary, crisis management refers to the coordination of activities in order to master a time of danger. Crisis management can be divided into active and passive crisis management. Active crisis management means that
Business Continuity Management What is Business Continuity Management? Business continuity management (BCM) is a holistic management process that identifies potential threats and determines the impact of those threats. According to the International Glossary for Resiliency, it is a “Holistic management process that identifies potential threats to an organisation and the impacts to business operations those threats, if realised, might cause, and which provides a framework for building organisational resilience with the capability of an effective response that safeguards the interests of its key stakeholders, reputation, brand and value-creating activities.“ Accordingly, BCM is intended to respond to events with strategies, plans
Emergency plan What is an emergency plan? An emergency plan is a set of instructions that defines what workers and others in the workplace are to do in the event of an emergency. It is intended to prevent or limit damage to a company. Why do you need an emergency plan? An emergency plan allows companies to respond quickly to events. It helps to be prepared for extraordinary risks. For example, a fire may occur in a company. In order to be able to react appropriately to this event and to work in a coordinated manner, all activities must be
Business Impact Analysis What is a Business Impact Analysis? Business Impact Analysis (BIA) is a part of BCM and is used to identify disruptions that have an impact on business processes. BIA is an essential part of the continuity plan. It is designed to uncover vulnerabilities and capture risk mitigation strategies. The result is a final report that describes the potential risks specific to the organisation. Business impact analysis should not be confused with risk assessment. This often takes place before the risk assessment. The BIA is about the impact of the disruption of critical processes. A business impact analysis
Does you alerting work without hitches? Are all processes tailored to one another? What can you do perfectly to organize the overall process? In this post we will answer this question an present 3 ways to improve your alerting process.
In an incident your foot itches. In an emergency you shot your foot with a gun. In a crisis your leg is already gone. What do these events have in common? Communication. Perhaps sending out information is sufficient for incidents, but in emergencies and crises, an immediate alert is essential to regain control of the situation. But alerts can also have their own mistakes. Three of them are presented in this article.
Is your company prepared for critical events? Is there a system to mitigate the impact? Can you send notifications and receive feedback quickly? You should answer “yes” to the following 5 questions to be able to avoid major damage in the event of a critical incident.