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Stay in control when it matters | Over 20 years of experience

Cloud Alarm Server by safeREACH

Centralized alert processing, redundant infrastructure and reliable emergency notifications. No need to operate your own servers.

Centralized Alert Processing in the Cloud

The safeREACH cloud alarm server provides the technical foundation for processing and delivering alerts. Incoming signals are assigned to predefined alert scenarios, and the designated recipients are notified through the configured channels.

All processing takes place within the safeREACH cloud infrastructure. Companies do not need to operate their own local alarm server and can manage their alerting processes centrally.

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"With safeREACH, we can react immediately, minimise downtime and reduce non-value-adding activities to a minimum."

Bernd Leitner

Project Manager Digitalization Division PBT-S at Lohmann & Rauscher

How the Cloud Alarm Server Processes an Alert

From the moment an alert is triggered until recipients respond, the safeREACH cloud alarm server handles the central processing and coordination of alerts. The process follows predefined alert scenarios.

1. Trigger an Alert

An alert can be triggered via the Mobile App, Desktop App, an alarm button or a connected third-party system.

2. Process the Alert

The cloud alarm server processes the incoming signal according to the configured scenario and determines which recipients need to be notified.

3. Notify Recipients

The designated recipients are notified through the configured alerting channels, such as the Mobile App, Desktop App, SMS, phone call or email.

4. Record Responses

Recipient responses are collected and documented centrally. If necessary, predefined escalation rules can trigger additional alerting steps.

Connect Existing Systems to the Cloud Alarm Server

The safeREACH cloud alarm server can be integrated with existing systems through various interfaces. Fire alarm systems, IT monitoring tools and other technical systems can automatically trigger predefined alert scenarios.

Available integration options include the REST API as well as alert triggering via email or SMS. The appropriate interface depends on the connected system and its technical requirements.

Explore all safeREACH integrations and interfaces

Secure and Redundant Server Infrastructure

Redundant Hosting

Hosting at redundant data center locations in Austria or Germany.

Certified Hosting Partners

Hosting partners certified according to ISO 9001 and ISO 27001.

Encrypted Data Transmission

Secure data transmission using TLS 1.3.

24/7 Monitoring

Continuous monitoring of servers and services.

No On-Premises Alarm Server Required

safeREACH provides its alerting capabilities as cloud-based emergency notification software. Companies do not need to install their own alarm server or maintain the central server infrastructure. Hosting and technical updates are handled by safeREACH.

Connecting local systems for automated alert triggering may require additional interfaces or technical components. The specific requirements depend on the existing infrastructure.

Trusted by Organizations Worldwide

20+

Years

5,000

Customers

350,000

Users

150 M.

Alerts

Frequently Asked Questions About the Cloud Alarm Server

No. Central alert processing takes place within the safeREACH cloud infrastructure. Companies do not need to install or operate their own alarm server. However, connecting certain local systems may require additional technical components.

safeREACH can perform many of the traditional functions of an alarm server, including processing incoming alert signals, automatically notifying designated recipients and documenting their responses. Whether an existing alarm server can be fully replaced depends on the available interfaces and specific technical requirements.

The safeREACH cloud alarm server can be connected to existing systems through various interfaces. These include fire alarm systems, IT monitoring tools and other technical systems. The specific integration depends on the technical requirements of each system.

The safeREACH cloud infrastructure is hosted in redundant data centers in Austria and Germany. Our hosting partners hold ISO 9001 and ISO 27001 certifications. Encrypted data transmission and continuous monitoring provide additional protection and oversight of the infrastructure.

Since safeREACH is cloud-based, the central alerting platform does not depend on the company's local network. Employees can still receive alerts on mobile devices with a working internet or cellular connection. However, automatically triggering alerts from local systems requires a functioning connection to the cloud.

Ready to reduce response time in critical situations?

Start using a professional emergency notification system that enables fast alerting, clear escalation paths and full transparency during incidents.

 

Be prepared before the next disruption occurs.

Alarmierung & Notfallkommunikation mit safeREACH