safeREACH emergency notification system
With safeREACH, you can alert the right people in an emergency, track their responses and coordinate the next steps.
Emergency notification software built around your response plans
With safeREACH, you define in advance who should be alerted for each type of incident. When an emergency occurs, you activate the appropriate scenario and notify the designated people via app, SMS, phone call or email. Shift schedules and absences can be taken into account.
Responses show you who has acknowledged the alert. Designated substitutes can be alerted automatically when needed. Group messages, conference calls and shared checklists help your team coordinate what happens next.
How alerting works with safeREACH
1) Activate the appropriate scenario
Launch a predefined alert using the mobile app, desktop app or cockpit. Connected systems can also trigger alerts automatically.
2) Reach the designated people
safeREACH notifies the selected recipients through the configured channels. Shift schedules and absences can be taken into account when selecting recipients.
3) Track responses
See who has acknowledged the alert. Configured escalation rules can automatically notify designated substitutes when needed.
4) Coordinate the next steps
Share essential information, provide documents and checklists, and coordinate your response through group messages or conference calls.
One notification system,
four interfaces
Use safeREACH on your smartphone, at your workstation or in your browser. Manage users, alert scenarios and settings centrally through the admin interface.
Use safeREACH on your smartphone, at your workstation or in your browser. Manage users, alert scenarios and settings centrally through the admin interface.
"ERSTE Group Bank has introduced the safeREACH system for the purpose of alerting and crisis management in order to be best prepared for all possible incidents."
Günter Prünner
BCM and Crisis Management, Erste Bank Austria
Connect safeREACH to your existing systems
Connect systems such as fire alarm panels or IT monitoring tools to safeREACH through suitable interfaces. Incoming signals can automatically trigger predefined alert scenarios and notify the designated recipients. The appropriate integration depends on your existing system and requirements. Available options include REST API, email and SMS.
Rest-API
SMS
Further technologies
Cloud hosting and data security
safeREACH is delivered as a highly available cloud service, so you do not need to operate your own alert server. Your team accesses the system through its apps and browser interfaces, while users, alert scenarios and settings are managed centrally in the web-based admin interface.
You can choose hosting at redundant data centre locations in Germany or Austria. These data centres hold multiple ISO certifications. The redundant infrastructure is designed to support the availability of the notification system.
Define who should be alerted for each type of incident, what information they need and when additional recipients should be notified. Your emergency notification plans become predefined scenarios, ready to activate when needed.
Templates for different emergencies help you configure the system and develop your own alerting procedures.
We work with you to understand your requirements and help configure your planned alerting procedures in safeREACH. Our consultants support you throughout the initial setup and rollout.
Implementation usually takes a few weeks. The exact timeline depends on the scope of your requirements and the integrations involved.
Connect your existing corporate directories to safeREACH through suitable interfaces and synchronise contact details automatically, reducing manual administration.
Single sign-on (SSO) can also be integrated. We help identify the right integration based on the systems your organisation uses.
Configure your alert scenarios
Define who should be alerted for each type of incident, what information they need and when additional recipients should be notified. Your emergency notification plans become predefined scenarios, ready to activate when needed.
Templates for different emergencies help you configure the system and develop your own alerting procedures.
Get started with safeREACH
We work with you to understand your requirements and help configure your planned alerting procedures in safeREACH. Our consultants support you throughout the initial setup and rollout.
Implementation usually takes a few weeks. The exact timeline depends on the scope of your requirements and the integrations involved.
Synchronise user data
Connect your existing corporate directories to safeREACH through suitable interfaces and synchronise contact details automatically, reducing manual administration.
Single sign-on (SSO) can also be integrated. We help identify the right integration based on the systems your organisation uses.
Key features of safeREACH
Audible alerts in silent mode
The safeREACH mobile app can override silent mode, allowing urgent alerts to sound even when a smartphone is muted. The required device settings and permissions must be enabled.
Activate predefined scenarios
Set up recipients, information and procedures in advance. When an emergency occurs, activate the appropriate scenario without having to compile contact lists or write messages from scratch.
Use multiple notification channels
Reach designated recipients via app, SMS, phone call or email. Configure the channels to suit your requirements and alert scenarios.
Communicate & exchange information
Use group messages or conference calls to communicate with those involved, clarify questions and coordinate the next steps.
Share documents and checklists
Give your team access to essential documents and prepared checklists, keeping information and action steps available throughout the response.
Emergency notification system FAQ
You can launch alerts through the mobile app, desktop app or browser-based cockpit. Alarm buttons and connected third-party systems can also trigger alerts. The available options depend on your configuration and integrations.
Configured escalation rules can automatically notify designated substitutes. Responses show you who has acknowledged the alert, helping you keep track of the situation and take further action.
Yes. Configured shift schedules and absences can be considered when selecting recipients, aligning alerts with assigned responsibilities and availability.
Our consultants help you configure your alert scenarios and support the initial setup and rollout. Implementation usually takes a few weeks. The effort involved depends on your requirements and the integrations needed.
Pricing depends on factors including the number of users, your chosen package and additional interfaces. Visit our pricing page for an overview. We can provide a tailored quote for your specific configuration.
Ready to reduce response time in critical situations?
Start using a professional emergency notification system that enables fast alerting, clear escalation paths and full transparency during incidents.
Be prepared before the next disruption occurs.
