How the Emergency Notification System works
safeREACH is your secure and reliable system for alerting, communication and crisis management. It supports you in alerting all relevant people, distributing information, working through checklists and coordinating via chats and conference calls in the event of various incidents - from emergencies to crises.
Your software for alerting and crisis management
The safeREACH system alerts preconfigured recipients at the touch of a button via push messages, text messages, calls and emails. Additional criteria such as absence times or shift schedules can be automatically taken into account, making the selection of individual persons even more accurate. Using the reply function, alert confirmations are immediately reported back and processed, e.g. for the automatic alerting of deputies.
Alerts are triggered directly on the smartphone via the mobile app, the PC with Windows app or via the safeREACH Cockpit, which is the web control center for the computer.
The entire safeREACH system is provided as a high available cloud solution and is hosted in redundant data center locations in Germany or Austria. Our data centers meet the highest security standards and have multiple certifications.
An intuitive administration interface is available via the web-based admin interface, which can be used to easily configure all system functions at any time.
Get to know safeREACH
safeREACH offers you three user interfaces that are optimised for alerting and crisis management in companies and organisations.
"ERSTE Group Bank has introduced the safeREACH system for the purpose of alerting and crisis management in order to be best prepared for all possible incidents."
Günter Prünner
BCM and Crisis Management, Erste Bank Austria
Interfaces & integrations
Using additional interfaces, any third-party systems (e.g. fire alarm systems, IT monitoring systems, etc.) can be connected to the safeREACH system and alerts can be triggered fully automatically.
Rest-API
SMS
Further technologies
safeREACH is not only a technical solution, but also includes a collection of different alerting procedures that have proven themselves in practice and can provide one or two suggestions for optimising your own alerting procedures. This includes almost everyday alert procedures such as fires, evacuations, first responder alarms or natural disasters as well as IT attacks, amok and terror or house searches.
A safeREACH implementation project is usually completed within a few weeks. During the roll-out phase, safeREACH consultants are on hand to coordinate and support you during the entire initial configuration of the system. The customer-specific requirements are discussed in detailed interviews and optimized alerting processes are defined based on best practice experience.
Of course, safeREACH also has interfaces for connecting company directories and automatically synchronising contact data or enabling convenient SSO authentication.
Optimised alarm processes
safeREACH is not only a technical solution, but also includes a collection of different alerting procedures that have proven themselves in practice and can provide one or two suggestions for optimising your own alerting procedures. This includes almost everyday alert procedures such as fires, evacuations, first responder alarms or natural disasters as well as IT attacks, amok and terror or house searches.
How the implementation of safeREACH works
A safeREACH implementation project is usually completed within a few weeks. During the roll-out phase, safeREACH consultants are on hand to coordinate and support you during the entire initial configuration of the system. The customer-specific requirements are discussed in detailed interviews and optimized alerting processes are defined based on best practice experience.
Interfaces & company directories
Of course, safeREACH also has interfaces for connecting company directories and automatically synchronising contact data or enabling convenient SSO authentication.
Key functions of safeREACH
Reliable alerting - even in silent mode
Trigger alerts reliable and fast at any time and place. safeREACH also overwrites your smartphone's silent mode.
Predefined alerting with just one click
With the help of predefined scenarios, you can trigger an alert at the touch of a button.
Various alerting channels
safeREACH offers a variety of channels to reach all relevant people. These include push messages to alert the mobile apps, text messages, calls, emails and many more.
Communicate & exchange information
Communicate with all important people and exchange information in a group chat or via telephone conference.
Distribute documents & checklists
Use the emergency notification system to make important documents and checklists available at the right time.
Reliable alerting and crisis management with safeREACH
Find out how you can use safeREACH for better emergency and crisis management in your organisation. We would be happy to show you the benefits of our trusted systems.
Michael Mayer
Chief Product Officer and Customer Support